ACCOUNT MANAGEMENT

Delete your account

You can start account deletion in the app or email us if you cannot access the app.

Last updated: 5 October 2026

01

Delete in the app

  1. Sign in to your echOKs account.
  2. Open your profile and Settings.
  3. Choose Delete account.
  4. Type your username to confirm and select Permanently delete account.

Once the request is accepted, your active session closes immediately. Data cleanup continues in the background.

02

If you cannot access the app

Email a deletion request

Send your username and information that helps us verify your connection to the account to support@echoks.com. If available, write from your account-associated email address. We may ask for more information to verify ownership. Do not send a password or SMS code.

03

What is deleted?

Our cleanup process covers the authentication record, profile, Echoes and media, historical message records, social connections, notifications, account-linked location and participation records, and the device push token. Access closes with the deletion request; processing continues until all background steps finish.

A minimal de-identified audit record for reports and moderation may remain. We cannot remove independent copies others took earlier. See the Privacy Policy for details.